Return Policy

If for any reason you are not 100% happy with your Giejo order, we will be happy to accept returns for a full refund minus return shipping on any merchandise that is unworn, unwashed, unused and undamaged, or that is defective.

From the date of purchase, you have up to 7 days to request a return. All requests must be received by Giejo at the return address listed on the included receipt of purchase and a return notification must be e-mailed to within the 7 day period. All requests must include the order number which can be found on the receipt of purchase, or by logging in to your Google Wallet account.

This Return Policy does not apply to any items marked Final Sale. Returned merchandise must include all original tags, hygienic liners and be in the same condition as when it was received. Used merchandise cannot be returned unless defective upon arrival. The customer is responsible for the cost of shipping all returned goods. Original receipt of purchase is required for all returns. If for any reason the original receipt is not available, please contact us to resend proof of payment.

Please allow 10-14 days to process your return.